Shipping and Pick-up

Orders made through this site will be processed and shipped within 7 to 10 business days. All domestic orders will be shipped via our FedEx 2-Day service. International orders may take longer due to customs processes. Need it sooner? Email: logostore@hawaiianair.com

Shipment of goods may depend upon availability, quantity ordered and other factors that may affect final delivery date. Once your order is processed you will receive a confirmation email with a FedEx tracking number that will allow you to track your order until delivery.

Note: FedEx does not deliver to P.O. box addresses.

In the unlikely chance that merchandise was damaged in shipment, please do not distribute the items until the carrier can inspect the shipment and a claim can be submitted. For more information about returns click here. 

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Employee pick up

Location: 3375 Koapaka Street, Suite G350 (employees only).

Orders must be picked up within 60 days of the order date. Orders not picked up within 60 days will be returned to inventory, and a refund will be issued to the original form of payment or as store credit, as applicable.