Shipping

All orders made through this site will be processed and shipped within 7 to 10 business days. All domestic orders will be shipped via our FedEx 2-Day service. International orders may take longer due to customs processes.

Shipment of goods may depend upon availability, quantity ordered and other factors that may affect final delivery date. Once your order is processed you will receive a confirmation email with a FedEx tracking number that will allow you to track your order until delivery.

Note: FedEx does not deliver to P.O. box addresses, so please provide an appropriate address so we can process your order efficiently. 

In the unlikely chance that merchandise was damaged in shipment, please do not distribute the items until the carrier can inspect the shipment and a claim can be submitted. For more information about returns click here. 

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Employee pick up - The physical employee Logo Store has been permanently closed and we've transitioned to online only. However, we do offer an employee only pickup option from 3375 Koapaka Street, Suite G350 (EMPLOYEES ONLY).

Orders are packed on Mondays and Thursdays. We recommend having your online order placed by 1:00pm on Sunday or Wednesday if you need your order in-hand by a specific day. Please email logostore@hawaiianair.com.